Red flags to avoid and green flags to look for when hiring a moving company in Surat.
Verify GST and legal registration
A genuine moving company will have a GST number, a physical office and a fleet on their name. Ask for the GST certificate — refuse anyone who hesitates.
Insist on a written estimate
Verbal quotes vanish on move day. A written quote should list packing, loading, transport, unloading, unpacking, taxes and insurance separately. No 'miscellaneous' line items.
Check the reviews carefully
Look for 4.7★+ with at least 500 reviews. Read the 1-star reviews — the pattern of complaints tells you what actually goes wrong. A company with zero 1-star reviews is either fake or too new.
Ask about transit insurance
Real insurance covers actual replacement cost, not a token ₹5,000. Ask for the policy document and the insurer's name before you pay any advance.
Meet the crew supervisor before move day
Reputable companies send a supervisor for a free on-site survey. If the quote arrives without anyone visiting your home, the estimate is a guess — and guesses go wrong.
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